VoIP Services

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Voice over Internet Protocol, VoIP, is also known as IP Telephony, Broadband telephony, Internet telephony. Broadband Phone and Voice over Broadband is the routing of the voice conversations over the Internet or via any other IP-based network. The companies providing the VoIP services are generally referred as providers, and protocols that are used for carrying voice signals over the IP network are referred as VoIP protocols or Voice over IP.

Sometimes VoIP phone calls or VoIP are free of cost, while VoIP to PSTN may have some charges that are paid by the user. There are two types of PSTN to VoIP services:
• DID (Direct Inward Dialing) – The caller directly gets connected to the VoIP user. Fee is based on monthly basis.
• Access numbers – In this, the caller inputs the extension number of the VoIP user. These are charged as a local call to the caller and free to the VoIP user. There are many DIDs that are generally free to the VoIP user but are chargeable to the caller.

VoIP can ease the tasks that may be difficult for accomplishing using the traditional networks. The incoming phone calls can be automatically routed to the VoIP phone, disregarding the place wherever you are connected to it. The organization VoIP User provides free phone numbers for use with the VoIP phone in the USA, UK and other countries. VoIP service using call center agents can easily work from anywhere with a fast and constant Internet connection.

There are several VoIP packages that include PSTN features like 3-way calling, automatic redial, call forwarding, and caller ID, and the Telco’s, telecommunication companies charge extra for these, or may these are not locally available.